Save you time by standardizing communication through email;
Cloud-based email signature manager integration for Freshdesk
Integration easily centralizes email signature management for help desk agents
Sometimes people cannot find the online chat or the available phone. They try to resolve the issue independently, but they don't find an easy way to do it. The Freshdesk support team's email signature is a powerful channel to guide customers where to start.
Furthermore, support managers are looking for ways to standardize team email communication. Bybrand's integration with Freshdesk makes it easy.
Eliminate manual and repetitive tasks
Bybrand for Freshdesk is a simple and intelligent way to eliminate manual and repetitive tasks in your support workflow. For example, companies that use Bybrand integrated with Freshdesk save time on email signature management for all support agents and prevent them from spending precious time pasting the email signatures manually.
There are many different ways to communicate with the customer, but the email channel is preferred. All email tickets that you send through Freshdesk will have a modern email signature to enhance client support experiences.
Work with placeholders;
Integrated with Bybrand Departments;
Don't wait any longer. Deploy email signatures effortlessly
Make support staff communication more efficient
Finding ways to improve the client's experience is essential. And the email signature is a great tool to help enhance this.
You can add a link to the knowledge base or your FAQ, phone number, social media pages, or an online chat. Another benefit of using HTML email signatures for support agents is that it strengthens your brand and encourages brand loyalty by prominently displaying your logo.
Good ideas to add in the email signature of Freshdesk agents:
Company logo or agent photo;
Links to the knowledge base;
Links to the blog, news, and FAQ;
Other support channels such as phone, chat, and Facebook;
Reduce work hours with Departments
Email signature standardization of your support staff shouldn't be a difficult task. Save time using Department features by managing email signatures with reserved fields that are filled in automatically.
Import agents from Freshdesk integration;
Automatic creation of email signatures;
Bulk email signature updates;
About the Freshdesk
Freshdesk (a product of Freshworks Inc) is an intuitive, resource-rich and affordable customer support platform in the cloud.
The company's product suite is designed to increase collaboration and help teams connect and communicate better with their customers and co-workers.
Visit the Freshdesk Marketplace integration.
Bybrand for Freshdesk