Save you time by standardizing communication through email
Cloud-based email signature manager integration for Freshdesk
Integration easily centralizes email signature management for help desk agents
Sometimes people cannot find the online chat or the available phone. They try to resolve the issue independently, but they don't find an easy way to do it. The Freshdesk support team's email signature is a powerful channel to guide customers where to start.
Furthermore, support managers are looking for ways to standardize team email communication. Bybrand's integration with Freshdesk makes it easy.
Eliminate manual and repetitive tasks
Bybrand for Freshdesk is a simple and intelligent way to eliminate manual and repetitive tasks in your support workflow. For example, companies that use Bybrand integrated with Freshdesk save time on email signature management for all support agents and prevent them from spending precious time pasting the email signatures manually.
There are many different ways to communicate with the customer, but the email channel is preferred. All email tickets that you send through Freshdesk will have a modern email signature to enhance client support experiences.
Work with placeholders
Add multiple Freshdesk accounts
Integrated with automation
Don't wait any longer. Deploy email signatures effortlessly
Make support staff communication more efficient
Finding ways to improve the client's experience is essential. And the email signature is a great tool to help enhance this.
Add a link to the knowledge base, FAQ, telephone, social networks or chat. HTML email signatures also reinforce your brand and promote loyalty by highlighting the logo.
Good ideas to add in the email signature of Freshdesk agents:
Company logo or agent photo
Links to the knowledge base
Links to the blog, news, and FAQ
Other support channels such as phone, chat, and Facebook
Reduce workload with automation
Standardizing your support team's email signatures shouldn't be a time-consuming task. With Automation, you can save time managing email signatures by adding placeholder fields that are automatically populated.
Import agents from Freshdesk integration
Automatic creation of email signatures
Bulk email signature updates
About the Freshdesk
Freshdesk (a product of Freshworks Inc) is an intuitive, resource-rich and affordable customer support platform in the cloud.
The company's product suite is designed to increase collaboration and help teams connect and communicate better with their customers and co-workers.
Visit the Freshdesk Marketplace integration.
Bybrand for Freshdesk
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