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If you are looking to know the market share of the leading cloud office tools, you have come to the right place.
We have gathered here, in a single page, the total customers of Google Workspace, Microsoft 365 and Zoho. All the figures we have collected are based on official sources released by each company, or from trust-worthy news sources.
The following information can be valuable for you who are undecided about which of the three options to choose for your company’s modern workplace.
Market share in 2020, 2019, and 2018
Again, we add each official number with a source for you to dig deeper into the companies. You can also read a more in-details analysis of the competitor’s Google Workspace, Microsoft 365, and Zoho here.
|Google Workspace||6 million||5 million||4 million|
|Microsoft 365||258 million||180 million||135 million|
|Zoho||60 million||50 million||30 million|
The following are the sources of the information collected:
6 million – March 2020
The Google Workspace productivity software suite for businesses, schools, and governments had more than 6 million paying businesses as of March 2020.
5 million – February 2019
Now, more than 5 million paying businesses are using Google Workspace (formerly G Suite) to work faster, smarter, and more collaboratively every day.
4 million – July 2018
More than 4 million paying businesses are using Google tools to reimagine how they work. Companies like Whirlpool, Nielsen, BBVA, and Broadcom are among the many that have chosen G Suite to move faster, better connect their teams, and increase their competitive advantage.
258 million – 2020
As featured on VentureBeat in June 2020. Microsoft has surpassed 258 million paid enterprise licenses of Microsoft 365.
180 million 2019
Microsoft 365 empowers everyone – enterprises, small businesses, and frontline employees – with an integrated, secure experience that transitions across any device. Office 365 Commercial has 180 million users. The installed EMS base has surpassed 100 million.
- Annual Report 2019 – https://www.microsoft.com/investor/reports/ar19/index.html
135 million – 2018
Already a multi-billion-dollar business, Microsoft 365 offers customers a path to the cloud and extends reach with new and untapped markets – from Fortune 500 companies to small businesses and more than 2 billion top-tier employees. More than 135 million people use Office 365 commercially every month.
- Annual Report 2018 – https://www.microsoft.com/investor/reports/ar18/index.html
Note that Zoho offers a suite of more than 45 enterprise apps. Users can use a single separate application, for example, pay for a monthly license for just Zoho CRM.
60 million – 2020
Zoho reports that more than 60 million users in over 180 countries around the world trust and use its 45+ office applications.
- Zoho Journey Timeline – https://www.zoho.com/aboutus.html
50 million – 2019
Zoho, which offers a suite of enterprise applications (Sheet, Mail, Meeting, and Writer), said they had reached the 50 million paying user mark.
Zoho One reaches the 20,000 customers mark, a software suite for sales and marketing, finance, HR, and analytics. A way to manage business processes in a simple interface.
30 million – 2018
Zoho Corporation, a global technology company offering the industry’s most comprehensive suite of business software applications, shared that in 2018 they reached more than 30 million users onboard using their cloud office applications.
- Zoho Reports – https://www.zoho.com/aboutus.html
Market Share in 2021
Where are the figures for 2021?
The recent figures for 2021 are important. We will wait for them and write here for you first hand when any of the three companies publish their figures.
Therefore, let’s see if the unprecedented use of collaboration, productivity, business, and communication tools has seen a growth with the aftermath of the pandemic for the number of paying customers of Microsoft 365, Google Workspace, and Zoho.