1. Home
  2. Email client
  3. Apple Mail
  4. Issue with very large images in email signature in Apple Mail

Issue with very large images in email signature in Apple Mail

This post is also available in: Português

Large images (distorted) in the email signature can sometimes distort the layout of Apple Mail when sending a new email message. This is because Apple Mail does not respect the image size configured using Inline CSS on HTML code. Therefore, to solve this problem, it is necessary to crop the image to the exact size.

For example, if your original image has a width of 400px and in the signature it is configured with 110px, then it is necessary to crop the image to the exact size of 110px.

Resolving image too large issue in email signature for Apple Mail

Here are the steps to solve this problem:

  1. Click to edit the signature using the Bybrand editor.
  2. Then, click on the image to enable the configuration options. Click on the ruler icon, as illustrated in the image below.
Image option on editor.
  1. The configured size in the email signature will be displayed. I use the “Exact crop” feature to crop the image to the exact size of 236px by 65px.
Feature Crop the image to the exact size.

You can also make this cut with the editor for your own icons that you upload to the gallery.

Image losing quality

If you find that the quality of the cropped image using the editor is lower in the final result, it may be better to send an image to Bybrand with the exact dimensions. For example, in this case, the image should be 236px by 65px.

Request a higher quality image from your designer or crop it using Adobe Photoshop.

Video

Here we have a complete video tutorial with the steps above.

Cropping the image to the exact size.

In this way, you can resolve the issue of overly large images in the email signature of Apple Mail.

Learn more about the Crop an image to exact size feature with the Bybrand editor.

Updated on 12 de December de 2023
Was this article helpful?
Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support