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By following these steps, you can easily synchronize users’ profile photos (Google Workspace or Microsoft Entra ID) with the integration’s placeholder. This guarantees that the most recent photo is always displayed as the email signature in Gmail or Outlook.
Profile photo sync
- To access the sync photo option, navigate to the Automation menu.
- Then an automation connected to Google Workspace.
- Click the Sync data button.
Similar to this image:

On the synchronize page, click to Load users related to the automation domain.
In the second part, click on the option: Sync only employees’ profile photos? Similar to the image illustrated below.

To finish, click the Sync to selected button.
After syncing, the profile photos will be updated. Synced images will also appear in the gallery, ready to be inserted manually if necessary.
Information
- If the
{{photo}}placeholder is empty, Bybrand will not automatically fill in the field with the photo URL. However, the image will be available in the gallery to be selected manually (Search for the image by employee name). - Only the image content is updated; the URL remains the same.
- If a photo URL was manually added to the
{{photo}}placeholder, the option will not change the information. But it will upload the image to the gallery. Therefore, you can change it manually. - Read also: Changing image content manually without changing the URL.
- Image synchronization to generate cache. Then, wait about 4 hours for the content to expire.
If you have any questions or encounter any issues during the process, don’t hesitate to contact Bybrand support for additional assistance.