{"id":6963,"date":"2025-10-02T20:35:39","date_gmt":"2025-10-02T23:35:39","guid":{"rendered":"https:\/\/www.bybrand.io\/docs\/?post_type=ht_kb&#038;p=6963"},"modified":"2026-03-20T17:44:53","modified_gmt":"2026-03-20T20:44:53","slug":"bybrand-employees","status":"publish","type":"ht_kb","link":"https:\/\/www.bybrand.io\/docs\/article\/bybrand-employees\/","title":{"rendered":"Central employee registry"},"content":{"rendered":"\n<p>The <strong>Employees<\/strong> section gathers all data for each employee into a single record, with the <strong>email address as a unique identifier<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" controls src=\"https:\/\/www.bybrand.io\/docs\/wp-content\/uploads\/2025\/10\/CanonicalEmployeeView.mp4\"><\/video><\/figure>\n\n\n\n<p>This record serves as a central hub: from here, you can view the groups the employee belongs to and <strong>edit the placeholders<\/strong> used in email signatures.<\/p>\n\n\n\n<p>All changes made there are automatically propagated to connected groups and integrations, avoiding rework and information discrepancies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Benefits<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manage groups and edit placeholders centrally.<\/li>\n\n\n\n<li>Maintain consistency across all connected integrations.<\/li>\n\n\n\n<li>Detect and merge duplicates more easily.<\/li>\n\n\n\n<li>Find users directly from the connected data source.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How it works<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>You import employee lists from different sources, such as Google Workspace, Zoho Desk, Freshdesk, and others.<\/li>\n\n\n\n<li>During the import, Bybrand automatically attempts to merge duplicate records using email as a reference.<\/li>\n\n\n\n<li>This way, you can edit information at once and sync with all connected groups.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Deleting employees<\/h2>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\"><strong>Warning<\/strong>: Removing an employee is not neutral\u2014it can impact integrations and email signature functionality.<\/p>\n\n\n\n<p>External integrations (e.g., Google Workspace, Zoho CRM, etc.) that depend on this record may fail to sync because they can&#8217;t find the removed user.<\/p>\n\n\n\n<p>Email signatures that were configured for that employee will no longer be generated or updated, potentially causing errors in automatic deployment or interruptions in sending.<\/p>\n\n\n\n<p><strong>Before deleting:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Review external dependencies:<\/strong> Check for integrations or automations that use this employee as a parameter.<\/li>\n\n\n\n<li><strong>Merge data:<\/strong> If this employee has a replacement, update the <strong>Merge<\/strong> to point to the new employee before deleting.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Re-adding a deleted employee<\/h2>\n\n\n\n<p>If an employee was accidentally deleted, you can add them back to the employee list as a new record.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Employees who came from an integration (such as Google Workspace, for example) must be re-added through the integration itself, not manually.<\/p>\n\n\n\n<p>If the employee is manually recreated after being removed, they will not have internal links to the integration\u2014which may prevent or limit the automatic application of the signature.<\/p>\n\n\n\n<p>Whenever the employee is linked to an integration, use the integration&#8217;s own synchronization process to bring them back.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>All data for each employee into a single record.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[181],"ht-kb-tag":[],"class_list":["post-6963","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-employees"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - 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