{"id":5604,"date":"2024-06-12T10:57:11","date_gmt":"2024-06-12T13:57:11","guid":{"rendered":"https:\/\/www.bybrand.io\/docs\/?post_type=ht_kb&#038;p=5604"},"modified":"2025-08-28T10:22:09","modified_gmt":"2025-08-28T13:22:09","slug":"cancel-subscription","status":"publish","type":"ht_kb","link":"https:\/\/www.bybrand.io\/docs\/article\/cancel-subscription\/","title":{"rendered":"How do I cancel automatic renewal?"},"content":{"rendered":"\n<p>Do you want to take a pause from your services or stop using Bybrand permanently? Whatever the reason, canceling your plan is a quick and simple process that you can do on your own.<\/p>\n\n\n\n<p>In this tutorial, we will guide you through every step, from accessing the Bybrand account to confirming cancellation.<\/p>\n\n\n\n<p><strong>Important:<\/strong> Before starting, have the email and password registered in your Bybrand account ready. You can recover your access password by <a href=\"https:\/\/www.bybrand.io\/docs\/article\/password-reset\/\" target=\"_blank\" rel=\"noreferrer noopener\">following this tutorial<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Canceling your subscription<\/h2>\n\n\n\n<p>First, log into your <a href=\"https:\/\/www.bybrand.io\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bybrand<\/a> account. In the top-right corner of the screen, click on the <strong>Account<\/strong> menu.<\/p>\n\n\n\n<p>Click the <strong>Billing<\/strong> option to view your payment details and billing history.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On the \u201cBilling\u201d page, locate the \u201cPayment Information\u201d section.<\/li>\n\n\n\n<li>Click the Active button. Your current plan information will be displayed, including expiration date, plan type, and subscription amount.<\/li>\n\n\n\n<li>Click the red \u201cCancel subscription\u201d button at the bottom of the screen.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"997\" height=\"522\" src=\"https:\/\/www.bybrand.io\/docs\/wp-content\/uploads\/2024\/06\/bybrand_cancel_subscription.png\" alt=\"Canceling your subscription.\" class=\"wp-image-6928\" srcset=\"https:\/\/www.bybrand.io\/docs\/wp-content\/uploads\/2024\/06\/bybrand_cancel_subscription.png 997w, https:\/\/www.bybrand.io\/docs\/wp-content\/uploads\/2024\/06\/bybrand_cancel_subscription-300x157.png 300w, https:\/\/www.bybrand.io\/docs\/wp-content\/uploads\/2024\/06\/bybrand_cancel_subscription-768x402.png 768w, https:\/\/www.bybrand.io\/docs\/wp-content\/uploads\/2024\/06\/bybrand_cancel_subscription-50x26.png 50w, https:\/\/www.bybrand.io\/docs\/wp-content\/uploads\/2024\/06\/bybrand_cancel_subscription-60x31.png 60w, https:\/\/www.bybrand.io\/docs\/wp-content\/uploads\/2024\/06\/bybrand_cancel_subscription-100x52.png 100w\" sizes=\"auto, (max-width: 997px) 100vw, 997px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Confirming cancellation<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Review the information carefully and make sure you want to cancel the plan.<\/li>\n\n\n\n<li>If it&#8217;s OK, select the checkbox next to \u201cI confirm that I wish to cancel my subscription\u201d.<\/li>\n\n\n\n<li>Click the \u201cCancel subscription\u201d button to complete the process.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Important notes:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Subscription cancellation is immediate, but access to the platform and your data will remain active until the end of the current billing period.<\/li>\n\n\n\n<li>If you have questions or need assistance during the cancellation process, please contact Bybrand Support at <strong>help@bybrand.io<\/strong>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>We will guide you through every step, from accessing your Bybrand account to confirming cancellation.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[93],"ht-kb-tag":[],"class_list":["post-5604","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-billing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How do I cancel automatic renewal? 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