{"id":3445,"date":"2022-02-01T16:34:21","date_gmt":"2022-02-01T19:34:21","guid":{"rendered":"https:\/\/www.bybrand.io\/docs\/?post_type=ht_kb&p=3445"},"modified":"2026-10-23T18:24:48","modified_gmt":"2026-10-23T21:24:48","slug":"change-primary-email","status":"publish","type":"ht_kb","link":"https:\/\/www.bybrand.io\/docs\/article\/change-primary-email\/","title":{"rendered":"How to change the primary account email?"},"content":{"rendered":"\n

The primary email address associated with the account is critical as it is the primary communication between your company and Bybrand. Therefore, please take appropriate steps to ensure you do not lose access to this email address.<\/p>\n\n\n\n

Transfer of owner<\/h2>\n\n\n\n

To change the address associated with your Bybrand account, follow the steps. When logging in, click the top menu, Account – Authentication<\/strong>.<\/p>\n\n\n\n

If the new account owner\u2019s address is already associated with Bybrand (for instance, through Team login), you must remove that account for the change to succeed.<\/p>\n\n\n\n

\"Authentication<\/figure>\n\n\n\n

Next, navigate to the section Authentication<\/strong>.<\/p>\n\n\n\n

\"Authentication<\/figure>\n\n\n\n
\n\n\n\n

Enter the new primary email address. Please note that for security, you need the current account password to change the field. Click on the Change<\/strong> button. Your account is now associated with your new primary email address.<\/p>\n\n\n\n

When the email is changed, the old address receives a notification of the change.<\/p>\n\n\n\n

Team login<\/h2>\n\n\n\n

You can invite other team members to help collaborate and manage email signatures. For this, see:<\/p>\n\n\n\n