{"id":2275,"date":"2021-01-21T17:04:52","date_gmt":"2021-01-21T20:04:52","guid":{"rendered":"https:\/\/www.bybrand.io\/docs\/?post_type=ht_kb&p=2275"},"modified":"2025-02-18T09:55:29","modified_gmt":"2025-02-18T12:55:29","slug":"departments-zohodesk","status":"publish","type":"ht_kb","link":"https:\/\/www.bybrand.io\/docs\/article\/departments-zohodesk\/","title":{"rendered":"Update email signature to all the departments Zoho Desk"},"content":{"rendered":"\n

Zoho Desk allows you to have a different email signature for each department – business divisions within your organization. Therefore, the integration of Bybrand with Zoho Desk<\/a> allows you to apply the new HTML email signature definitions to all support agent departments.<\/p>\n\n\n\n

Only Zoho Desk Professional Edition<\/strong> plan supports multi-department signature deployment. So, if your Zoho Desk account is not on this plan or higher, do not enable the multi-department option.<\/p>\n\n\n\n

How to enable<\/h2>\n\n\n\n

Navigate to the Zoho Desk<\/strong> integration settings area. Then click on the Manage<\/strong> menu to see the option.<\/p>\n\n\n\n

Leave the option on, as shown in the example below.<\/p>\n\n\n\n

Thus, when you update an email signature on the Zoho Desk agent account, the change will be applied to all the departments.<\/p>\n\n\n\n

\"Apply<\/figure>\n\n\n\n
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If you leave the option “Apply to all the departments<\/em>” off. The email signatures will be set up for new departments only.<\/p>\n\n\n\n

This feature is similar to the button to save a signature for all departments in Zoho Desk.<\/p>\n\n\n\n

Here is an example from the Zoho Desk admin area.<\/p>\n\n\n\n

\"Option<\/figure>\n\n\n\n
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Related<\/h2>\n\n\n\n