Renewal & Usage – Overview Everything you need to know about plan renewal, usage details and billing for your Bybrand account
FAQ – Billing List of frequently-asked billing questions and answers that may come up during your Bybrand experience.
Credits – Overview Prepaid payment using credits receive an increment of 30% to the deposited amount.
How to add credits to the account Each client can add prepaid amounts to the account for future plan renewals without the need to keep an active credit card.
Upgrade or downgrade a plan You can upgrade or downgrade your Bybrand plan at any time by following these steps.
How do I cancel automatic renewal? We will guide you through every step, from accessing your Bybrand account to confirming cancellation.
Support for legacy plans If you have contracted a plan before July 1, 2020, your plan is called legacy.
How can I list and download my invoices? By following this step-by-step guide, you can easily access and download your invoices.
How do I update my billing settings? How to update your billing settings, including address, business name, and additional email address for receiving invoices.